As offices debate the merits and logistics of reopening, a parallel sphere of workers like Peter Naughton, a Walmart cashier, seem to inhabit another world. Often their jobs just got really hard.
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A Strange Voice on the Phone
20:54, September 27, 2021
Andrew Ross Sorkin, Jason Karaian, Sarah Kessler, Stephen Gandel, Lauren Hirsch, Ephrat Livni and Anna Schaverien